The factors that help businesses to successfully transform digitally are one of the difficult problems for most Vietnamese businesses today on their development momentum.
More than 90% of small and medium enterprises are currently applying digital transformation and most of their business activities are at various stages: research, research, implementation, and evaluation. No matter what step the business is taking, identifying the factors that help businesses transform successfully is something that businesses need to pay attention to. This can also be considered a vital issue for the digital transformation plan in Vietnamese enterprises.
1. Customer demand
The needs of customers are unlimited, especially for businesses in the service sector. Meanwhile, a good shopping experience is a decisive factor for customer satisfaction. And digital transformation is the solution to improve user experience.
Factors that help businesses digital transformation successfully
Applying digital transformation to business activities will bring customers not only new experiences but also a way to help customers use services more easily and conveniently. In addition, this also makes customers feel interesting with new experiences. Customers will also feel satisfied when catching up with technology trends, with other brands.
Therefore, the application of digital transformation directly related to the needs of customers is one of the factors that help businesses succeed in digital transformation. Through this, businesses can also collect feedback, build data about customers to have the right direction.
2. Digital conversion speed
In the current digital era, one of the top priorities is the speed of digital transformation. Customers will of course feel satisfied if your business has the fastest service speed and service processing. However, achieving optimal speed is not easy.
The enterprise's digital transformation plan not only needs to be new and convenient, but also needs to catch up with market trends. If your business deploys too slowly, you must always chase new trends while the effect is not much. To be able to apply digital transformation quickly and accurately, businesses need to have a specific plan and implement it thoroughly.
3. Business restructuring, operating process
Applying digital transformation to activities in your business will help businesses optimize costs as well as time. In addition, there is the restructuring of business activities as well as existing operating processes.
Digital transformation in training
The application of new methods will help employees adapt to changes in the way as well as the time of operation. Therefore, employees need to be prepared to accept changes during digital transformation at the enterprise. This will ensure the smooth implementation of digital transformation and achieve the highest efficiency. Therefore, adapting to the operating process is one of the factors that help businesses implement digital transformation successfully.
4. Solutions for all aspects of business
For each field that needs to apply digital transformation, businesses need to have an effective and most suitable solution for their field of operation.
Success with digital transformation in training
Finding digital solutions for every aspect of your business is important. Depending on the goals set by the business, you can choose a solution for each aspect of your business. Currently, there are many solutions for businesses, you need to base on the criteria and business situation to choose the optimal solution.
The factors that help businesses to successfully transform digitally are a prerequisite for businesses. In addition, businesses also need to prepare a plan carefully both in terms of costs and human resources. This is the premise for businesses to successfully implement digital transformation.
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