The necessary skills of administrative and human resource staff are not only things that employees but also managers need to know and pay attention to.
The human resources department has a close relationship and is involved in most activities in the business. Therefore, a human resources administrative officer needs to ensure the necessary skills to be able to complete his or her job well. Let's learn with Acabiz the necessary skills of administrative - human resource staff through the article below.
Communication skills
The human resources department is a department that needs to communicate a lot and is responsible for connecting between other departments throughout the enterprise. Communication skills become the most important skill. Human resource administrative positions need ingenuity and effective communication.
Required skills of administrative and human resources staff
Not only need to communicate within the enterprise, the human resources department also needs to have a connection with external personnel. Having good communication skills will make a good impression right from the first meeting, helping new employees easily integrate in the new environment.
Negotiation and persuasion skills
The art of negotiation and persuasion is one of the required skills of administrative and human resource employees. In the process of working with many departments, individuals, administrative staff - human resources need to contact and solve many problems related to many people.
Administrative staff - human resources need to have negotiation and persuasion skills in many cases:
- Negotiating salary, bonus, benefits,...
- Solving problems occurring within the business
- Recruiting staff,...
What skills do administrative staff - HR need?
Time management skills
All problems that occur in the enterprise, the personnel position must be grasped and solved. This is also the reason that time management is one of the essential skills of administrative and human resource employees. Every day, HR staff need to arrange fixed jobs in a reasonable way. Next it takes time to deal with other tasks in a timely manner. In addition, they also have the skills to evaluate important tasks that need to be handled and optimize working time. Because if you do not know how to organize, time management will easily fall into stress.
>> Method to optimize working time for employees
Problem-solving and problem-solving skills
Not only for administrative positions - human resources, any employee also needs to have skills in solving problems that occur during the working process. For administrative and human resources staff, the way to handle situations is even more reasonable and skillful. This is the bridge between employees and management, representing the business. Therefore, employees need to have good skills, cool heads and hot hearts to have the best problem solving.
Employee skills required
Organizational skills
Organizational skills are necessary for administrative and human resources staff in many daily tasks. Jobs related to papers, documents, labor records, contracts, etc. require employees to have organizational skills to be able to manage easily and avoid errors.
Jobs related to building internal relationships and cohesion also require HR staff to have organizational skills, create cohesion, and arrange activities and management so that they can be effective. Best.
Depending on the structure of the human resources department and the working characteristics of each enterprise, each administrative and human resources employee needs to be equipped with necessary skills and other specialized skills. Understanding and practicing many necessary skills will support employees to do their best work. In addition, the employees themselves also need to know the necessary skills of human resources administrative staff so that they can promptly learn, supplement and practice proficiently and complete their work well.
