One of the factors that helps leaders achieve success is having the right skills people management right. So, what exactly are those skills? Please refer to the article below to get the most accurate answer.
People management skills
Listening
The first skill in managing employees and people that leaders cannot ignore is listening. Often, many people often think of a leader as the one who communicates the work, knowledge, and the employee's duty to listen.
However, in the era of the flat world, the smartest and most effective way to work is to listen. Therefore, the leader, besides giving orders, also needs to know how to listen to the opinions, contributions and evaluations of employees in each specific case. This both helps leaders get useful information and helps show their respect for subordinates.
A smart leader is someone who listens to employees
Friendly attitude
A leader A good leader is someone who knows managing people with a friendly, sociable attitude. Every action, word of power, imposition or ego is too big to make employees feel oppressed and uncomfortable working. Working with a friendly attitude will help employees feel more comfortable, can naturally contribute their ideas and opinions.
Ask questions
In the process of management, do not follow the leadership principle of asking employees to answer, you need to know how to ask questions and listen staff responses. This is one of the ways to help open up the working mindset of employees, especially for new employees or those who are capable but are afraid to express themselves.
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Enthusiastic guidance
Many successful leaders have stated that managing children success or not depends entirely on the enthusiastic guidance of leaders and managers. An enthusiastic guiding attitude will help employees feel more respected and dedicated.
Evaluate the right capacity
In the working process, if properly assess the employee's capacity and working attitude, it will help them know the weaknesses and strengths of the employee. themselves to improve and develop. Besides, this is also to create work motivation for all employees through the attitude of praise and criticism.
Evaluating the right competencies will motivate employees to work more effectively
Expressing expectations
Expectations in These are the things that leaders believe their employees can achieve. By suggesting, recommending work or many other requirements that leaders can expect their employees to perform well. And in order for this expectation to be achieved 100%, you need to create certain supports to help employees complete their work better.
Caring about employees' lives
In skills people management, leaders don't just pay attention to each work, working process, but know how to take care of employees' lives. For example, you can give gifts on birthdays or important holidays, reward employees with excellent achievements, visit when sick, celebrate marriage, etc. This will increase the affection between employees and employees. leadership, helping to get the job done better.
Things to avoid
Besides the necessary skills in the process of managing employees and people for the above leaders, you also need to know the The following are easy to avoid:
Leaders also need to avoid do's during the management process
- Avoid abuse excessive power and ego. This will make employees feel that they are not respected, thereby reducing working attitudes.
- Failure to properly evaluate the employee's capacity and ability to work, having a protective attitude towards subordinates. If you work in this way, employees will certainly not be able to stick with you for a long time.
- Indifferent to employees' opinions and suggestions, only working hard to follow their own ideas, this will make employees feel that all their contributions become meaningless and limited Creativity and enthusiasm at work.
- Criticizing employees excessively in front of many people makes them feel confident about themselves. And so, over time, they will feel that they are not worthy to work at that location.
The above are great tips managing people (employees) of leaders in the most scientific and effective way. You can refer to more so that your work can achieve the expected performance from the human factor itself.